Return, Refund and Replacement of Goods and/or Services
- Seller shall deal directly with, and be responsible to, Customers on matters relating to return, refund, replacement and cancellation of Goods and/or services. The return and/or exchange of any damaged or defective Goods and/or services (where applicable) shall be managed according to the Seller’s store policy in force from time to time.
- Except as stated in clauses 6.3 and 7.1, HonestSupplier will not be required to process any refund to Customers, and such refund requirements shall be settled between Seller and Customers;
- If a Customer had made excess payment via HonestSupplier paypal payment and notifies HonestSupplier within two (2) days of such payment, HonestSupplier shall process the refund of excess payment to such Customer. In the event of shortfall in payment, Customer shall make another payment via HonestSupplier paypal to pay for the shortfall.
Level South Tower,
28, Lingkaran Syed Putra,
Mid Valley City, 59200 Kuala Lumpur,
Federal Territory of Kuala Lumpur
Email: [email protected]
Monday to Friday: 9am-6pm
If you’re interested in employment opportunities at HonestSupplier, please email us: [email protected]